Challenge the Logic™

UNDERSTAND THE BUSINESS
BEFORE YOU DECIDE WHAT AI SHOULD CHANGE

Challenge the Logic™ helps leadership understand how the business creates value today, question inherited assumptions and constraints, identify what AI changes, and decide what is worth improving, rethinking or rebuilding.

Start with a Challenge the Logic™ Diagnostic →
Get AI-ready first, use AI to increase the value of what you already do, and create new sources of growth.
Why start here

AI IS BEING ADDED TO OLD BUSINESS LOGIC
AND EXPECTED TO CREATE NEW GROWTH

Before choosing the tool, understand the business you are running — what problem created the current model, process or assumption, whether that problem still exists, and what outcome you actually want AI to create.

01

The old constraint may be gone

A process may still exist because of a limitation that was real when it was designed, but is no longer valid now.

02

The tool can accelerate the wrong logic

If the business has not questioned what should change first, AI can make an outdated way of working faster rather than better.

The method

CHALLENGE → RETHINK → REBUILD

01

CHALLENGE

Question assumptions and processes that may have made sense when they were created, but may no longer be valid because the constraint or problem they were designed around has changed or disappeared.

What problem created this way of working — and does it still exist?
02

RETHINK

Ask what AI makes possible now, then rethink value creation, future growth and where new revenue streams could come from.

What becomes possible now that was not commercially or operationally practical before?
03

REBUILD

Translate the better logic into how the business actually needs to work — workflows, rules, ownership, human and AI roles, KPIs and the operating model around it.

If we designed this business today, would we build it the same way?
Four questions to start

CHALLENGE THE LOGIC BEFORE YOU AUTOMATE IT

What problem was this designed to solve?

Understand the original reason the model, process, KPI or assumption exists.

Does that problem still exist?

Test whether the original constraint is still real or whether the business is operating around something that has already changed.

What is possible now?

Look at what AI changes about speed, cost, personalisation, decision-making, delivery and customer value.

If we designed it today, would we build it the same way?

Use the answer to decide what to keep, improve, rethink, automate or stop.

What changes

GET AI-READY
CREATE MORE VALUE
FIND NEW GROWTH

01

Get the business AI-ready

Understand the current logic, remove outdated constraints and decide what outcome AI should actually create before selecting the tool.

02

Increase the value of what already exists

Use AI to improve, personalise, extend or repackage the current offer in ways that create more customer value.

03

Create new sources of growth

Identify new revenue streams, business models and opportunities that become commercially viable because AI changes what the business can deliver.

From AI adoption to business redesign

THE TOOL COMES AFTER THE OUTCOME

Once leadership understands what should change and why, AI becomes easier to evaluate. The question is no longer “Which tool should we buy?” It becomes “What outcome are we trying to create, and what technology helps us get there?”

01

Improve the business you already have

Remove outdated logic, redesign the work and use AI where it can create better value, better economics or better execution.

02

Build around what becomes possible next

When the logic changes, the operating model has to change with it — so the new value proposition or growth model can actually scale.

UNDERSTAND FIRST DESIGN SECOND THEN PUT THE NEW LOGIC TO WORK
Where to start

START WITH WHAT YOU ARE TRYING TO CHANGE

Start with a Challenge the Logic™ Diagnostic — define the outcome leadership wants to achieve, examine the assumptions and constraints behind how the business works today, identify what AI changes, and determine which opportunities are worth pursuing first.

Book a 20-Minute Conversation →
You leave with
What no longer makes senseThe inherited assumptions, constraints or processes worth challenging. What AI changesWhere AI can improve the current business or make something new possible. Where value and growth can come fromThe strongest opportunities across the current offer and new revenue streams. What to pursue firstA prioritised view of what is worth improving, rethinking or rebuilding.
Challenge the Logic™ Tools

Use the tools to challenge inherited logic, rethink what is possible and rebuild around the better logic.

Explore the tools →